E-Participation Policy

King Abdullah City for Atomic and Renewable Energy (​K.A.CARE) provides a range of electronic services that include opinion polls, received suggestions, comments, complaints, service evalu​ations and other interactive tools. This reflects K.A.CARE's belief in the importance of constructive interaction and the value of drawing upon the expertise of its stakeholders and the experiences of its service beneficiaries.

As part of its continuous commitment to development and to providing its beneficiaries with the best possible experience and out of its awareness of the nature of humanitarian work that is subject to errors or shortcomings, K.A.CARE has enabled e-participation service in decision-making across all its electronic services. This gives K.A.CARE an opportunity to measure the appropriateness of its decisions to review its policies and amend them for any shortcomings before adopting and implementing them.

K.A.CARE has taken advantage of modern tools and technologies and empowered its users with them as they are characterized by:

• Clarity and transparency
• Objectivity
• Speed of decision-making using e-participation analysis methods
  
  

The process of e-participation in decision-making goes through standard stages until the decision is finalized. K.A.CARE has the right to modify, accelerate or bypass some of these stages depending on the nature of the subject. The stages are as follows:

1. Topic Submission

K.A.CARE publishes the topics to the audience seeking their e-participation in the decision-making process. K.A.CARE submits request for e-participation in the decision-making through its e-portal, including the following:

• Participation topic which includes the topic's definition, objectives, duration, e-participation channels, and information of the internal party in charge of the decision-making process.
• Target audience of the e-participation in the decision-making process.
• Description of the importance and role of the target audience in the decision-making process, and the relevance and impact on their interest.
• Applicable laws and policies for e-participation in decision-making.

2. Publishing

K.A.CARE publishes the topics on its e-portal and invites the public for e-participation in decision-making. K.A.CARE may consider using additional channels, such as press, depending on the nature of the topic.

3. Collection of Submissions

After opening the available e-participation channels and managing them according to the e-participation policy, K.A.CARE collects and categorizes the submissions and communicates and responds, where appropriate, to the submissions that require clarification and assistance.

4. Analysis of Submissions

After the end of the participation duration and the collection of submissions, K.A.CARE closes the door for participation. At this stage, these submissions are categorized and analyzed, and the appropriate ones are used in decision-making and policy-drafting.

5. Decision Making and Announcement

After analyzing the submissions, K.A.CARE reviews them and makes its decision, with appropriate responses to all or some of the decision-making e-participations. Then, it announces its response and decision through its portal and other channels as deemed appropriate.

6. Closing and Archiving

After announcing the decision, the topic of discussion is officially closed, and all documents of the e-participation process are archived. At this stage, K.A.CARE also prepares and archives a comprehensive report on all stages of participation, including, for example:

• Review and assessment of the initial situation and justification for e-participation in decision-making.
• Submission documents.
• Communication processes during the collection stage.
• Detailed statistics on the participation process.
• Decisions and policies taken as a result of the e-participation process and the mechanism and justification for their adoption and development.
• A report on the achievements and obstacles encountered during the participation process and future recommendations.​