Official government website of the Government of the Kingdom of Saudi Arabia
How to verify
Links to official Saudi websites end with gov.sa

All links to official websites of government agencies in the Kingdom of Saudi Arabia end with gov.sa.

Government websites use the HTTPS protocol for encryption and security.

Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

Registered with the Digital Government Authority under number :

20250129128
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Accessibility Policy

 

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Accessibility Po​licy

This policy reflects K.A.CARE's keenness to apply the highest technical standards for electronic platforms and adopt the latest technology that contributes to enriching the users' experience on the platform and facilitating their access to all its contents. This policy provides information on the website design system that complies with the AAA level which makes the website more accessible to largest number of people with disabilities. It also provides information about the multiple service delivery channels, and browsing using mobile phones

Accessibility of K.A.CARE Platform

K.A.CARE is keen to apply the highest technical standards for electronic platforms. It constantly seeks to adopt the latest technology that contributes to enriching the users' experience on the platform and facilitating their access to all its contents. This leads to increasing the number of users and increasing their interaction.

This platform complies with different browsers. It also complies with all World Wide Web Consortium (W3c) standards in terms of usability, accessibility and other technical standards which contribute to improving the platform.

​​Accessibility for People with Special Needs

Recognizing the right of people with disabilities and the elderly to access information and services, K.A.CARE provides a variety of features and tools to ensure inclusivity:

1.     Multiple service delivery channels

To support its service beneficiaries, K.A.CARE has established several secure and reliable e-service channels, with no additional fees. These channels include: e-portal and e-mail.

2.     Text reader:

The "Text Reader" feature is one of the features that helps to convert text into speech that can be listened to, with no need to activate any external program. This technology is very useful for users with visual impairment, low vision, or reading difficulties. When clicking on “Listen" icon, users can listen to the electronic content in a clear voice with a neutral accent at a moderate speed so that all users from any part of the world can understand the content. Users can also adjust the volume and download the audio file for offline use by clicking on “No sound" in the audio player.

3.      Screen reader:

 K.A.CARE Portal supports "Screen Reader" feature which helps users to read the texts on the platform, with no need to activate any external program. This technology is very useful for visually impaired users and users with reading difficulties.

4.     Assistive tools:

The portal is designed to be compatible with the latest assistive technologies of text readers:

  NVDA: Click here

  VoiceOver: Mac Build-in Click here

Narrator: Windows Built-in Click here

5.     Instructional videos:

Step-by-step instructional videos are available on the e-services pages to guide users in accessing K.A.CARE services.

6.     Adjustable text size and screen resolution:

For optimal accessibility, users can adjust font sizes directly on all portal pages. They can also adjust screen resolution by clicking on the visibility settings at the top of the page.

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